Maintenance Man in yellow overalls finding and fixing a website hosting issue.

HOSTING & SUPPORT

Engaging Rokir beyond the delivery of a single project can have significant advantages in terms of protecting and optimising your digital assets.

Your choice of web hosting provider can have important implications for the reliability and future scalability of your website.

Getting a website live is only the first step. A website has to be cared for, maintained and improved where needed. Unfortunately, you can’t just leave it; a website has to be cared for, maintained and improved where needed, otherwise it will quickly stagnate and fall down the rankings. All your hard work will be for nothing.

The good news is you can hand this over to us while you carry on your day-to-day operation, safe in the knowledge that your website and its performance is in expert hands.

Your digital asset is a living, breathing entity that requires ongoing attention and care. Here at Rokir, we don’t aim to just drop the mic and walk away once your project goes live. We’d much rather be on the journey with you, helping you take your digital assets to new heights and being there to support you if things ever go awry.

Common website maintenance and support challenges we resolve:

Hosting and Support Services

While hosting ‘rents’ your website’s space and takes care of its speed, reliability and security, our maintenance and support packages cover any ongoing work needed.

Google’s ranking algorithm particularly rewards websites which are always growing and regularly updated with fresh new content.

Your website should be a working document that grows and evolves with your business. If you haven’t got the time or resources to devote to this – we can take care of that for you. This could include updating images and text, creating new landing pages as business grows, adding new functions and features, writing regular blog posts, updating testimonials, search engine optimisation and fixing any bugs which may occur as a result of updates.

Dedicated hosting options for ecommerce and wordpress websites

DEDICATED SERVER HOSTING

Website maintenance service man

MONTHLY BACKUP
& MAINTANENCE

Rokir website design team working on website design wireframe

ONGOING SUPPORT

What to expect from Rokir

When you host your website with Rokir’s SSD server, we guarantee that the speed, performance, reliability and security of your website is in the best possible hands – at all times.

A number of features are included in our hosting and website care packages which enable you to get on with running your business, with the assurance that your website is being looked after by a top team of multi-skilled experts.

This includes regular updates of your website and any third-party plug-ins. These are necessary for security and functionality – just as you would update your mobile phone. We will also back-up your website every month and keep the data safe for three months, as well as a seven-day time capsule.

Working with us

We don’t have a one-size-fits-all approach to client support. Rokir will tailor a support arrangement for you that meets your specific needs and budget. Some of the services we can offer as part of an ongoing support plan include:

  • a dedicated on-site developer on a part-time basis to complement your internal resources 
  • management of maintenance requests
  • management of bugs and issues
  • online support and training
  • proactive maintenance activities 
  • regular website back-up and data saving
  • ongoing improvement and activity recommendations

Let's talk about your support goals.

Who We Host

A snapshot of our clients

How we'll help

DEDICATED SERVER HOSTING

Keep your sensitive data secure while achieving maximum performance on our dedicated servers. You have full control over your dedicated server, with added support from our experts.

SHARED HOSTING

Reliable hosting at an affordable price. We constantly invest in new technologies to make sure your websites and applications are hosted on the best and most secure hardware and software available.

BUG FIXING

Our technical team brings to the table in-depth knowledge of bug fixing and ensures your website is always performing at its best no matter what platform it’s built on.

REGULAR SITE BACKUPS

We schedule regular backup sessions to that you don’t lose any important data and information as you go about with your business.

UPDATES & REPAIRS

From overall site improvements and new tools to APIs and integrations, we can help your website in every sense.

ONGOING DEVELOPMENT

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Learn from our website and hosting experts

Check out the handy resources below for our most up to date blogs, guides and templates to help you achieve your digital goals.

BOOK A CALL AND LET'S TALK

Request a 20 minute call to discuss how we can help grow your business.